Following the publications on our blog in the BASET project’s site - www.baset.info, let me share as a mentor and management consultant, what questions I would ask social entrepreneurs at my first meeting with them. The proposed questions neither exhaust all possibilities, nor claim universality. Any one of us - mentors and consultants - could ask more or less the questions below, depending on their own experience and concrete case.

Nevertheless, I believe that at the very beginning of starting my work with my client – the social entrepreneur, I have to sketch a general picture of the business idea and to understand the profile of the owner of it. 

So, let me describe these questions with more details:

1. The first question concerns the motivation of the person. I would be very keen to have an idea what his/her motivation is and why he/she would like to start his/her own business in the areas of tackling social challenges and problems. I will ask the entrepreneur whether he/she knows what the expected impact is and whether he/she will rely on sustainable decisions. What the vision and mission are and how they are described? What does lead the entrepreneur to the realization of this idea?

​2. Secondly, it is commonly accepted that the inherited mentality of people is an important factor of their decisions to become entrepreneurs and to help other people. I would ask them to share with me whether in their family they have entrepreneurs or people who have led other people and managed projects, and if they have received tips and good examples from them? Or maybe they have been instructed or influenced by other leaders or concrete examples in a national or global context?

3. Next question concerns important competences. Does the entrepreneur know the social issues he or she will have to deal with as an entrepreneur and could he/she share with me what knowledge and competences still lack about this area, as well as for the economy and management of the company or the organization, which the entrepreneur plans to start-up or scale-up? Does the entrepreneur know well what difficulties and challenges await him on the way?

4. The 4th question concerns what skills the entrepreneur would be able to rely on, so the social venture is successful? Does he or she know what skills they lack for being successful social entrepreneurs??

5. Next, I would like to know whether the entrepreneur has personal experience in working with social projects and/ or with doing classic business? I will ask the entrepreneur about his or her experience in a social enterprise or in a network that supports social causes? Any information I will receive about the previous experience of the social entrepreneurs can be very supportive for me as a mentor and consultant?

​6. My 6th question will be about empathy. I will be very interested to know what is the reason that the entrepreneur would like to be involved in solving social challenges. Whether this is philanthropy, social responsibility, the belief that everything is in our hands and this is their philosophy of life, or the understanding that every business is social when it is innovative, and that the social business model is more efficient in comparison with the classic ones, or this is a better approach of searching for justice, or for solving global problems, or all these things? Also, I would be very interested to understand if the entrepreneur is ready to achieve the goal, despite the anticipated difficulties and losses and he/she is ready to work hard towards reducing the risks of failure to a minimum?

7. The 7th question concerns the leadership and is one of the most important for me. I would be very curious to understand what the entrepreneur thinks about him/herself as a leader who can engage other people in solving the tasks and achieving social impact? What qualities are needed and are useful to become a business leader as well? Does the difference between the two types of leadership is known?

8. Next question concerns the integrity. Whether the entrepreneur knows the moral and ethical norms of doing business in regard to users, investors, customers, beneficiaries, competitors, suppliers, consultants, etc.? Is the entrepreneur ready to give up of the ideas and goals for achieving financial and social impact, if this overrides the norms?

9. The 9th question is about what is the social intelligence of the entrepreneur I would be engaged to work for.  Can the entrepreneur find stakeholders, supporters, partners and/ or a network of contacts that support their mission and intend to achieve specific social effects? How does he/she plan to include them in their initiative / project / enterprise to increase their chances of success?

10. And finally, the 10th and may be the most important question concerns the business model. Does my trainee or mentee have an initial idea of how he/she will create and sell something useful to the users, and how the target group will benefit? I would like to receive simple answers to the questions: who, why, what, how, to whom, and where? Can my mentee develop a more detailed operational business plan and do they know where they would seek some help? 


This package of questions may look quite large but form my experience any professional mentor, coach, consultant, or trainer can succeed of collecting all those answers within 30 minutes. The professionals can also use ready questionnaires that are included in our SEDM model and are posted in the site as self-evaluation questionnaires https://www.baset.info/for-social-entrepreneurs.html .

After making this preliminary picture of the business idea and the profile of the social entrepreneur, we can proceed with creating an individual plan for working with him or her.


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Author

Dimitar Hristov
Knowledge, Innovation and Strategies Management Club (KISMC)
www.innovation-mc.com

The international conference "Digital Skills & Innovation @2030" that took place on 11 July 2018 in Sofia, Bulgaria was attended by more than 150 delegates from various countries. The event was organised by the two partners of the "Design Thinking for Digital Innovation' Project - DigiThink No. 2016-1-BG01-KA203-023719 - KISMC and ULSIT, co-funded by the Erasmus+ programme of the European Union.

The conference was organised to reveal the results of the 2-years DigiThink project, where 6 organisations were working together: KISMC - Bulgaria, State University of Library Studies and IT - Bulgaria, University of Deusto - Spain, Tecnalia - Spain, Constantine the Philosopher University in Nitra - Slovakia, Training 2000 - Italy. In addition to that, the international conference "Digital Skills & Innovation @2030" brought together innovation and digital experts, entrepreneurs, investors, academicians, professionals and stakeholders in the innovation and entrepreneurship ecosystem. During the event like-minded people  had the opportunity to exchange views on various topics in the digital, innovation and entrepreneurship space and discuss potential collaboration.
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After months of preparation and hard work during the conference all DigiThink project partners shared the results of the project, whereas the conference had amazing speakers from the UK, Spain, Italy, Romania, the Netherlands, Macedonia and Bulgaria. Moreover, the conference had a workshop panel during which all delegates had a chance to participate in a competition game for design thinking, focused on the digitization and transformation of Sofia into a smart city and during the process they had to generate and share ideas and solutions in this direction.

The event was full of excitement, great networking over glasses of wine and plenty of follow ups bringing potential opportunities for everyone.

​If you didn't have a chance to join us at this illuminating event, we have recapped it in 13 interesting insights from the speakers, therefore please check them out below:
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An approach based on Design Thinking was followed in the “Digithink” Project.
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• Human Oriented approach: “Empathising”
• We focus on the “creators” of new digital products and services, their needs and the environment for their activity.
• In today’s fast developing and increasingly digital world, organizations face many challenges: disruptive technologies, economic pressures, globalization and, mainly, keeping up with changes in customer behaviour.

Design thinking can help management to build the experience platforms of the organizations, suggesting the best way for the experiences providers.

The Scrum Ban Lab for Business with the main experiment of Agile School

• A lab for experiments for creating didactic instruments based on the toolbox applied in real practice
• Parents are the stakeholders in the education process and are kind of Product Owners, along with teachers
• Teachers are moderators, mentors and observe the processes of building the "overall picture" as they are the Product Owners together with the representatives of the companies, organizations and institutions
• Students self-organize, self-assess (somewhat) and work in teams / clusters

Ensure that:

1. The dimensions of wickedness are prevalent in the problem; and
2. Student tasks are challenging and require them to get involved in the problem. This leads to the (experienced) open-endedness of the problem solving process and the need to cross boundaries.
3. Ensure alignment between learning goals, coaching, assessment with regard to boundary crossing
4. Organize milestones.

Is design thinking the right tool for:

• developing technology enablers?
• creating startups?
• easily design products?

The ARIES IT cluster in Cluj-Napoca - a great example for an active cluster that initiated a Digital Innovation Hub in Transilvania - a bottom up approach of the regional stakeholders, aiming to position Cluj and Transilvania on the map of EU network and DIH.

​An important component within the cluster is the development of working groups such as:

How to innovate?
Where to start from?

No, it's not creating ideas...
It is FINDING PROBLEMS.

​Combining empathy, creativity, collaboration and prototyping.

The relationship between entrepreneurship and innovation:

1. Entrepreneurs use innovation to drive and achieve change for commercial or socio-economic results
2. Innovation underpins the differentiator that allows the entrepreneurs to succeed by utilising their unique skills-set and personality

• SMEs represent 99% of all business in the EU
• SMEs are the backbone of the economy and have skills they can leverage
• Start-ups are interesting but risky (96% die before they turn 5 years)

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That is why ​the IXLerator has been designed to take multiple teams in the creation of the
innovation process system and obtaining results in SMEs.

​The participants got involved in a competition game based on design thinking and focused on the digitization and transformation of Sofia into a smart city. During the process all attendees were separated into teams and generated and shared ideas and solutions on how to better integrate technology into the capital of Bulgaria for the better lifestyles of citizens. This part of the conference was assisted by Cluster Sofia Knowledge City, which aims at transforming Sofia from a traditional capital to a knowledge and smart city.

The keynote speakers and the conference participants did engage in insightful discussion on the 13 topics above and we believe that everyone had a chance to learn something new and interesting that would benefit them.

If you didn't have a chance to attend, don't forget to follow our social media as well as sign up for our Newsletter.

Get your hands on the guide for implementation of design thinking for digital innovation and learn more about this exciting project - DigiThink, co-funded by the Erasmus+ programme of the European Union. You would also discover and grasp deeper understanding of the results from the pilot testing done during the project duration.
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Facilitated by Milena Koleva (IMA), Massimo Andriolo (IXL), Ruslan Papazyan (Trelleborg) and other mentors from the Innovation Management Academy, you will have the chance to go through the design thinking process. You will get involved in a competition game for design thinking, focused on the digitization and transformation of Sofia into a smart city and during the process you & your team will generate and share ideas and solutions, based on the model of the Global Innovation Managament Institute and IXL Center.
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And last but not least, SULSIT and KISMC, together with all the DigiThink partners: SULSIT, University of Deusto, Technalia Research & Innovation, Constantine the Philosopher University in Nitra and Training 2000, welcome everyone to join and have a chat about potential projects and partnerships.
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For more information on the blog publication, where you can also review more details about the BASET project, please read here

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Steps2Scale is a new project where the Knowledge, Innovation and Strategies Management Club is a partner along with other organisations from Bulgaria, Austria, Spain, Slovenia and the United Kingdom. The project has been co-funded by the ERASMUS+ Programme of the European Union and aims at creating a harmonized qualification and competence framework for the profession Scaling up Adviser which currently does not exist in any EU country.
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To those who haven't had a chance of exploring this topic, it is a fact that Europe is hosting around 4200 scaleups (SEP Monitor; Scaleup Europe, June 2017). 

INFO: * Scaleups are high tech companies with minimum 5 years of experience on the local market, already proven and well established market niche, have developed internationalization strategy and readiness to go and find new markets as well as add value by identifying and realizing win-win opportunities for collaboration with established companies. Scaleups are already past the search phase, thrive in the execution phase of the business model and exist on top of a solid startup ecosystem.

​The new Start-up and Scale-up Initiative of the European Commission (EC) focuses on providing opportunities for innovative entrepreneurs to become world leading companies, improving the conditions for startups and scaleups and enhancing competitiveness in Europe. Besides this initiative, there are joint efforts to boost the growth of startups and SMEs in Europe but it has been concluded that very few make it beyond the critical first few years. Therefore, the European Commission is determined to change that and help startups deliver their full potential by creating a culture that supports growth. We all know that it is considered that small businesses are the backbone of a country's economy, but exploring deeper it does appear that growing companies bring prosperity whereas such an ecosystem needs to be cultivated and stimulated.

"The goal is for Europe to become the first choice for ambitious entrepreneurs to set up and grow their breakthrough business ideas into successful companies in well-performing ecosystems. In return, they will create new jobs, foster social responsibility and some will become global leaders." (Start-up and Scale-up Initiative; EC, 2016).

The objectives in the Steps2Scale project are concentrated on the development of support system in the field of adult education and training; support to entrepreneurs in the key phase of the lifecycle of their business and support the entrepreneurial culture in Europe whilst establishing new innovative managers too.

• Bulgarian Industrial Association – Union Of The Bulgarian Business, Coordinator, Bulgaria
• Birmingham Chamber Of Commerce And Industry, United Kingdom
• University of Deusto, Spain
• ECQA GmbH, Austria
• Obrtno-Podjetniska Zbornica Slovenije, Slovenia
• Knowledge, Innovation and Strategies Management Club, Bulgaria

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​On 2 April 2018 all partners in the BASET project gathered for the 2nd project meeting in Piraeus, Greece. The project coordinator Knowledge, Innovation and Strategies Management Club (KISMC) and the project partners CEED Bulgaria, IDEC, Caban Capital and Creative District presented social entrepreneurship case studies from each country with regard to the Social Entrepreneurship Development Model (SEDM) for BASET: Boost Aid for Social Entrepreneurship through Training.

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For more information on the Project Meeting in Greece, please read here

The international conference "Innovation - Creating the Future" was attended by more than 200 delegates from over 15 countries, brought businesses and universities together and provoked them to brainstorm on how to work together for a better future for both parties and how innovation could be an integral part for a better collaboration.

After months of preparation and challenges the team at the Knowledge, Innovation and Strategies Management Club together with the State University of Library Studies and Information Technolgies and the partners from the Erasmus+ funded APInno project did host not only a successful event summarising the benefits the results of the project will bring, but an event full of excitement, great networking and plenty of follow ups bringing potential opportunities for everyone. There have been missed flights, travelling for days to come from the other side of the globe, emotions, exhaustion, sleepless nights for some but the enthusiasm and the sparks around the conference main hall and additional rooms were simply amazing.

The whole APInno team were also extremely delighted to have 20+ universities from different countries, 80+ companies, social partners and policy makers which contributed to a valuable discussion throughout the whole day of 21 November 2016 in Sofia, Bulgaria.

If you missed the opportunity to join us at this illuminating event, we have recapped 7 conclusions drawn from the conference day below.

Innovation plays a focal role in the university and business collaboration BUT this role needs to be structured the same way innovation is a systematic process. Therefore, after trials and erros for 2 years the APInno project established an innovation management methodology which is based on expriential learning in order to bridge the large gap between what workforce universities 'produce' and what companies actually need. The methodology shows us that from the messy idea generation moment through concept development and pipeline management, execution and implementation have to follow.

The public is already beginning to question the value higher education provides to society. It is obvious that things need to change as we can all observe how students have troubles finding appropriate jobs after graduating and trying to settle their debts which they took to be able to study at a university. Therefore, instead of making money and contributing to the economy, students waste time and incur expenses. Yes, the university model needs to be fundamentally altered so they could feed businesses with the energy and enthusiasm of skillful employees ready to 'fight' in a competitive world where innovation is not only a buzz word but reality.

We see new mindsets, new generations, new organisations appearing on the horizon. We also see new markets emerging. The world has moved from having thousands of businesses each with millions of customers to millions of businesses with hundreds of thousands of customers. This is a result from shifting to technology-supported industries. However, innovation is not about technology at all, it is about how we efficiently and effectively use what we have in order to produce value for ourselves and others.

Perhaps most people have already observed that creativity and innovation have become buzzwords for business success, followed by terms such as ‘Design Thinking’ creeping into business education. However, some research shows us that there is around 20% decline in creative capacity of learners in the past 20 years. In an era when creativity is in demand, we need to first understand the creative thinking process and the difference between implementation (doing things that are determined by others and matching against their expectations) and innovation (producing multiple and varied solutions that respond to change and often surprise).

The entrepreneurial journey is simple: starts from an idea, right through a business model to the business plan. However, entrepreneurs need to take into consideration the market desirability, financial viability and technical feasibility of the business they are trying to establish. Therefore,  designing a business model is the essence of a business opportunity, whether it is to be pursued in a start-up, corporate venturing or social entrepreneurial setting.

Universities are a great source for technological opportunities for creating high-technology ventures. Despite that, universities are generally characterized as having weak capabilities for the development of commercial applications. The academic culture values getting its hands on research, but the commercial and entrepreneurial aspect comes right outside it and this is a sensitive issue. Academia has to develop not only creative and confident minds but commercially oriented graduates prepared for the business challenges they will come across.

The APInno project has proven once again the importance of business and academia partnership. But the collaboration focuses on the topic of innovation and this has brought new amazing ideas for future work on assisting the two parties. The project sets out important points to look at, for example, how such collaboration can accelerate the university-work transition for students through internships and how setting real innovation challenges to be solved by students could be a real asset for businesses. Indeed, it's a win-win for everyone.

Don’t miss out on a conference programme featuring speakers from the UK, Spain, South Africa, Romania and Bulgaria who have international exprience in various industries in the area of innovation, entrepreneurship and education.

The event is almost fully booked and we don’t want you to miss out on this opportunity where you have the chance to not only get into great discussions Innovation in Education & Education in Innovation, but play games and network with over 150 guests from 15+ countries.

With only a few days until the "INNOVATION - Creating the Future" conference opens its doors on 21 November 2016 in Sofia, Bulgaria, there are still 18 places left (at the time of speaking). Of course, if these are taken up fast, then you would get on our reserve list and wait until someone already registered drops out. Therefore, you could still have a chance to make the most of such an event and network with all the international delegates on coffee, lunch and a glass of wine by REGISTERING NOW.

Having in mind that the conference does not have a registration fee, all you need to do is hurry up and go to the event page, review the information and register as soon as possible in order to secure your spot at the conference.

REMINDER: The conference registration is by 17 November 2016

The focus of "Innovation - Creating the Future" would be on opportunities and challenges businesses and universities face in working together for mutual benefits. It will give you the opportunity be to contribute to a positive change in the business-university collaboration through innovation.

In this blog publication we are presenting the discussion panels speakers of the international conference "INNOVATION - Creating the Future" which will take place on 21 November 2016 in Sofia, Bulgaria.

We have experts and professionals with experience in the field of innovation, entrepreneurship, new business model generation, knowledge management, open innovation and social innovation, design thinking, R&D, business development, startups, NGOs, etc. In the meantime, if you are also curious to review the experience of our keynote speakers, you can find more information here.

With the event approaching in less than a week and registration closing on 17 November, you can review the speakers at the two discussion panels Innovation in Education & Education in Innovation below and decide if you would like to come and meet all the speakers and international guests from over 15 countries (the number keeps growing with every post we write).